I had scheduled an oil change the day prior and th...

I had scheduled an oil change the day prior and then had another appointment overlap but when I called and rescheduled with Katelyn she was super friendly and adjusted the appointment for later in the day. When I arrived she greeted me and let me know she would be checking the car in and taking it back; about 20 minutes later she came back and presented the assessment with all of the recommended services, and we talked about those and I chose a couple from the list. She explained what some of the services recommended were supposed to address and it helped me understand the importance of those items a little better, but due to time constraints I chose to defer these for my next visit. Her interactions with me were exceptional and she is friendly and approachable, which made my visit to Mazda of Clear Lake a great one.