Erin Valentine

Review of Western Reserve Health System

Went in for an emergency, and got in very quickly....

Went in for an emergency, and got in very quickly. There was a slight delay on reading my CT scan, but the nurse made sure to let us know this was because they had a rush of CTs. The nurse and receptionist were very nice and helpful, and the receptionist, seeing I was in pain, did not push me to pay the copay right that minute (they could bill me later). The doctor took awhile to get there, which is a given in any ER, but was very nice. He did mis-diagnose me, as I found out later, and I probably didn't need the CT scan. He did make sure to tell me I needed to check in with my general practitioner, since I'm sure he was aware that he didn't really know what was going on either (I had a sinus plugged - I'm sure he's use to seeing heart attacks and such). I would go back there again for an emergency.