I placed my order for a medium side bifold monogra...

I placed my order for a medium side bifold monogrammed walled I patiently waited about 2 weeks for it to come in. I received the Wallet unfortunately it was not monogrammed With my initials. I contacted saddleback leather explained I did not get what I ordered kate responded and attempted to convince me I didn t order a monogrammed walllet when I clearly selected and entered my initials then in the section for monogramming. Kate proceeded to tell me I would have to pay shipping to send the wrong wallet back and wait for another to be made. I attempted to resolve this situation with her but kate has stopped responding to my emails! I this is very unprofessional when you pay over $80 for a wallet Kate left me with the wrong wallet and no solution . If this can not be resolved or honored then I can guarantee they will not stand by there 100 year warranty. Horrible customer service do not purchase