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Excellent! Best customer service auto dealership a...

Excellent! Best customer service auto dealership around! From the time we arrived in the parking lot to the time we left it was all good. We went in this past Saturday afternoon and was looking for a Chevy Silverado (used) and they had many to choose from. Our salesman Troy was very knowledgeable and personable. He helped us look around for what would fit our budget without any attitude. He answered all our questions. We found the trucks to be well priced and not overpriced. Once we filled out the application the finance manager Mike L came and talked to us but since it was getting late and it was Saturday he asked if we could wait till Monday to check for better rates with another bank that was currently closed. We agreed and they let us take the truck home over the weekend. Back on Monday Mike L the finance manager went over differently options and tho we choose another Chevy Silverado more affordable he patiently answered all our questions and made sure we would be able to afford our truck and didn't push us out the door with a truck that would cause us a hardship just because we had the credit to buy the more expensive one. They were honest with our deal and contract. Washed and cleaned up our 2013 Chevy Silverado and filled it up FULL not half a tank of gas. They also swapped out a bed cover for another one we liked better. So they are willing to go the extra mile for their customers. We are very pleased with our experience at Jim Butler Chevrolet in Fenton Mo. will be back!!! A friend referred us there that bought a vehicle there and he got a $100 bonus! Be sure to refer your family and friends. They were also able to work with us on our down payment and taxes to be worked into the contract but we chose not to do that but it was offered. They have a large sitting area with TV, cellular phone charging station, free coffee and free GOOD donuts, vending machines and a separate play/sitting room for children. Everyone was so friendly there we were really impressed! I want to especially mention by experience and observation that everyone of "color" and "nationality" are treated equally here.

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