Jan Bethany

Review of Associa

I made an appointment with one of their reps In Ho...

I made an appointment with one of their reps In Houston in an attempt to reconcile my bill. (The manager who assured me we could work something out left out of the blue.) She was rude, inflexible, uninformed, late for my appointment, and reeked of tobacco. My statement is barely comprehensible, and the Pineloch Comm. Assn. nickel and dime me by charging for title searches, liens, an ambiguous $20 handling charge in addition to late interest. This HOA seems to forget that I am the customer and do not pay to be yelled at. A horribly run organization.