Pretty disappointed as of late. I've been going to...

Pretty disappointed as of late. I've been going to Regal for a while now and considered it to be one of the best theaters I've been to. The theaters have lots of room with large, leather, reclining seats.
A bit ago I went with a family member to see Ford V Ferrari. Was a good experience, though the volume was just a bit too loud so occasionally during the louder driving sequences it'd become a tad bit uncomfortable.
Today though, I went with the same family member to see The Invisible Man. Oh lord, the volume during the previews was insane! It was genuinely was painful and uncomfortable, and we asked one of the staff members if it could be turned down. Just to be clear, the volume was EXTREMELY loud, not just "a little louder than ideal". We were told by the staff member that the previews and actual movie use separate volume levels, so he'd just turn the volume down for the actual movie, and not the previews.
Lovely. My mom and I proceed to wait outside of the theater until the previews are over. Note that it's in the middle of a weekday, so we're the only ones in the theater. After a while, I poke my head in and notice the movie's starting. We get seated once again and find that the volume is still way too loud. After a couple of minutes, we figured it wasn't going to change and left the theater. When talking to the same staff member, he seemed to admit that he hadn't really done anything to fix the issue and just hoped that the movie would be quiet enough compared to the previews for the problem to go away.
This whole scenario was a big shame. I'm sure these situations are one-off things and we just got unlucky, but it's going to be really hard to convince ourselves to return.