Pamela Horton

Review of Patterson Nissan

My 21 year old daughter was so excited to make her...

My 21 year old daughter was so excited to make her first purchase of a 2014 Chevy Cruz with Patterson. My daughter got approved through her personal banking institution for this car. My daughter had her car approximately 2 weeks and then multiple warning lights appeared on the dash. My daughter returned the car to Patterson for repairs. Trent was the salesman, and let me mentioned right now this car was never checked for problems prior to sell to my daughter. To make a long story short, my daughter has had to return this car up to 7 different times for the same repair that was guaranteed to be fixed along with new problems. Currently, the same warning lights come on with no solution found along with oil leaking profusely from manifold. How do you not see that prior to sell? A blind man could at least smell the leak and know there is a serious problem. To add to the stress, the driver's side window is off track and won't roll up. Prior to this problem, my daughter paid over $300 out of pocket to get fuel engine coils and spark plugs replacement. Lastly, to add insult to injury, Patterson assigned a new salesman by the name of Troy who told my daughter she needs to make a down payment of between $2500 to $3000 to get out of the lemon into another vehicle. Why would we trust Patterson to sell us a dependable car after selling us a lemon? FYI, if you make a purchase at Patterson take the vehicle to a mechanic and not trust that they did a thorough check prior to sell. Both Salesman were very rude and unprofessional, however the women working at the service counter were very polite and tried their best to help, but unable to fix the problem. I am pursuing legal action.