Let me start by saying I have never left a bad rev...

Let me start by saying I have never left a bad review for any business I have dealt with. As a business owner myself I am absolutely shocked that I was treated this way.

I saw a vehicle they were advertising on line. It seemed like a good deal. I reached out to them, then they told me they have some sort of a non-negotiable light they install on all of their vehicles that is $300 along with a non-negotiable insurance policy that says if the vehicle ever gets stolen you get 5k. That costs 300 too. Along with a document fee of 300, which I know other dealers do something similar on the document fee, so that didn't really take me by surprise. All that being said whatever their online price says, be prepared to pay at least $900 more.

The very next day they dropped the vehicle price by 1k, so I reached back out. I figured, now the deal was what they had actually advertised. I made a deal with them and committed to buy the vehicle. We agreed on the price and said deal done.

Then I get a call from the sales rep later that day saying they were showing the vehicle to someone else, so he's not sure what is going to happen. If I could do a screenshot I would do that but instead I will just copy the text he sent to me:

Steve, that vehicle did end up selling. We did have a deal, but we have such a quick turnover here it is dog eat dog. I would still like to earn you business and can give you a call if we get a better option before the 24th. Thanks

Dog eat dog? After a deal is made? Before it happened Devon the sales rep told me on the phone that his manager said since we have someone here we are willing to do the deal with the new people if they decide to buy the vehicle.

So, you can take whatever you want from this review. This wasn't done from anger, but from shock. Be wary if you make any deals with them online or over the phone, they don't seem to honor the deals they make.