I m giving this place 3 Stars for reasons. I staye...

I m giving this place 3 Stars for reasons. I stayed with my family and friends I have reserved three rooms for one night. The building is nice and Clean but basics things not available. The agent on customer service are terrible and have some attitude issues, especially the one who answering the guest service.
Hotel with this name is out of sugar and creamers !!! Or doesn t have a microwave. when you call room service you have to wait 45 to an hour to be answered and they show you an attitude. It was so frustrating for me and my family and I didn t have a good impression on this place . this is the first time and last time to reserve in this hotel, yes the manager came and solve the issue. But having people of the front desk with attitude is not nice to service guests.