Ana Karen

Review of Mark Miller Subaru

Nice people. Anthony (sales guy) and our finance g...

Nice people. Anthony (sales guy) and our finance guy were awesome and answered all of our questions/concerns. Calling for service can have good days where it s easy to get what you need and other days they can t find an account or it s hard to talk to service. The lady (don t know her name) is very helpful and nice. Bought a car about over 4 months ago and I already have to replace the battery after they told me the battery didn t have to get replaced(few days prior to getting it checked out). Frustrated with it because I didn t have a car for a few days since it wasn t working but they couldn t do anything for about a week since service was short on staff. I had to leave town but later that day they called me to tell me my battery had to get changed and they were waiting for my approval on it. Also frustrated that it s costing me more to have a used car than if I were to buy a new car since extended warranty only covers electrical issues.
Extended warranty only covers 100$ for towing services so had to pay the rest out of pocket.
Overall, I like this dealership (way better than Nissan right across the street) but I probably won t be buying a used car from here.