The hotel is beautifully set in the middle of the ...

The hotel is beautifully set in the middle of the desert and is breathtaking.
Dinner at The Farmhouse was wonderful and the team at the Restaurant really make it what it is.
Upon arrival I was disappointed on how slow check in was and not even a drink is offered on arrival (considering most guests are travelling from afar). We were celebrating a special occasion and were not once congratulated despite informing them ahead of our arrival.
The room was amazing but the floor was super dusty. Each time we used the pool we would be covered in dust - the handrails or floor had not been cleaned in at least 3 days but the pool size and view was great.
We had 2 dead cockroaches in the room and the BOSE speakers was not connected.
Room service takes around 20 minutes at least.
A trip to Al Hambra is highly recommended - hotel offers a shuttle service.