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Barb M

4 years ago

The experience with Power Home Remodeling Group wa...

The experience with Power Home Remodeling Group was good. The issues we had was that there were 2 wrong windows installed and the installer had to come back and install the correct window. Before leaving I checked all the work that had been done. One of the screens was not secured tightly in the bottom of one of the windows. The screen was replaced immediately. Another window had a block that should have been removed upon installation. This was also removed immediately.

The week before the correct windows were to be installed I received a call asking when I would be available for a representative to come out to the house for an estimate for the windows. (the windows were already installed). There seems to be disconnect between the estimate department and the installation department.

Other than these 2 issues I am satisfied with the quality of the windows and will probably have more windows replaced in the future. We are also going to get estimates for siding.

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