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Pam Ferro
Review of Lazydays

4 years ago

If I could give this place a negative 5 star, I wo...

If I could give this place a negative 5 star, I would. The absolute worse service and attention anyone can experience. We purchased a brand new $100+ RV and the first day we took it out we noticed a numerous amount of things broken but the main issue was that when it rained, water would get in, in several places. Every person we ve spoken to and dealt with does nothing and can careless about our issue. We live in Miami and have had to take the RV up to Tampa 2 times since it s been purchased, less then 6 months. The first time the RV was there for 1 month and was fixed we picked it up, took it out and water gets in through 2 MORE places. We then took the RV up to Tampa again on a Saturday and they didn t take it into service until Thursday to then call us and tell us that we have choices, you can either pick it up and take it this way or you can wait 15 days until the pieces we need to fix it arrive . This is after we ve notified then that we have a trip reservation that can t be cancelled. I can go on and on about the terrible service this location has to offer and below I will list every individuals name whom we ve attempted to get this resolved with and they ve done NOTHING.

Jorge Rodriguez - Advisor
Steve Jensen - Director
Roger Morgan- Service Manager
Rodrigo Tores - CLD Delivery Advisor

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