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Faith Nomore

4 years ago

Customer care unhelpful. Denied the product wrong....

Customer care unhelpful. Denied the product wrong. Said my hair that s wrong!!!. Nothing on packed says what she claim. No apology nor understanding of my grief at result of loreal bad deceiving product. Told me to use bicarb soda and dandruff shampoo to get it out of hair but no offer to refund hair dye. Now I no longer will use any loreal product ever again after being avid supporter of lorral hair face & body product for msny year. I tell all my friends and they say loreal test on animals torture them too. Avoid.

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