M

Its a shame because it was one of my better places...

Its a shame because it was one of my better places to stay until now!! A lot of hidden costs, i.e., spa fees. which includes gym and valet parking. When I questioned it, hotel clerk just said its automatically billed to you. You will actually pay for something even if you don't use it. Watch for switch and bait: quote you one price over the phone and when you check in, its another. Stayed Saturday, July 4 weekend, and all pool lounges and towels were taken many from non guests. So why pay the exorbitant price when you can just basically hang out pool side for free. Lastly room service was very slow if not existent and hotel clerks were overwhelmed and not prepared.
Palm Spring is a lovely place to visit with many beautiful and more affordable places to stay, just not this one.

Comments:

No comments