Renee Pham

Review of Fiat & Alfa Romeo of Maple Sha...

UPDATE: (FYI Joe was still great. He will always b...

UPDATE: (FYI Joe was still great. He will always be a 5 star. This is for manager and finance department.) I went to make my first payment and finish signing some paperwork,(Monday February 17th) and I was kind of annoyed but mostly disappointed. When I sat down, I expected to sign an agreement that states the exact amount that was discussed and agreed upon the week prior. That didn't happen. None of the managers or financial departments gave me a call to tell me that they couldn't actually get me to where we discussed, and that my payment actually increased. I felt as though they told me to take the car and pay later because they know that I wouldn't have had a choice but to agree to whatever price they'd want to place me at. For future reference, please contact your customer and tell them about any plan changes. Even though I left with a positive note, I went home very disappointed with an extra $50 payment and felt lied too. No compensation was offered for the inconvenience. Please be weary.
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Joe Seblano was fantastic! I have been to a few dealerships before, but no body treated me more human. Joe was motivated, knowledge, and friendly. He went out of his way to walk IN THE RAIN to find me a car that will work for my budget. He's a great, funny, and compassionate. Definitely get a car from him because he is genuine and he will make sure you'd leave satisfied.