This is definitely not a 5 star hotel. We had few ...

This is definitely not a 5 star hotel. We had few very unpleasant experiences here.we reserved 2 paradise rooms but one room was ready at 4:30 pm and we had to wait at the other room from 2:30pm.food, customer service and cleanliness was very poor.people who have rated this 5 stars must be lack of experience staying in a 5 star hotel.just a waste of money