Our room was dirty we even found some half eaten c...

Our room was dirty we even found some half eaten chocolate when I informed the front desk after I made the trek to the lodge in my slippers and no coat to the lobby to get new key cards for our room as ours stopped working suddenly and we were locked out of our room, they didn t seem to even really care.
The upgrades are fantastic but the food was over priced and variety was limited.
Our room also had a long busted heater vent cover which I tripped and fell on in the middle of the night when I called down to the front desk they didn t seem to care that I fell on it,but they did send someone to fix it right away.