WNA

Review of TIME dotCom Berhad

Requested for relocation service but because of th...

Requested for relocation service but because of the MCO they refused to do it. This in spite of the fact that Internet services have been listed as essential service by the government. The government never did stopped ISPs from doing installation or relocation works. However, after MCO was extended several times, TIME decided to "relax" their rule and make it a requirement that building area to be categorized as green zone before they can proceed. Green zone means 0 case. Waiting for any of the klang valley area to turn into green zone is just a crazy requirement. The pandemic could last for a year and if we are truly waiting for one whole big district to have 0 case then you might as well terminate our contract. Other essential sectors such as banking, delivery service, restaurants, securities, cleaning all can operate as usual albeit a few safety precautions, so why can't you operate as well? What makes you so special? Installation works doesn't even require any human contact. You only need to come in and install the wiring up to the house door and let the customers handle the placement of the router inside their homes themselves.