Zachery Dobberstein Review of Crowne Plaza St. Louis Downtow...
Zero communication and very unprofessional staff, ...
Zero communication and very unprofessional staff, checked in at 1 a.m. and there front desk girl takes my info briefly talks to me and hands me my keys and i said id be leaving tuesday morning so i was a bit surprised when room service asked me about checkout at 11 a.m. and then was doubly surprised when the charges to my credit card jumped up significantly since the staff had told me the room was 125 and my beverages were 36 making a total at 161 and then my final bill is over $220 and get some run around excuse about taxes and property liability from the morning front desk staff and had none of this info communicated to me before hand and only found out the next morning after my check in when i was abruptly awakened by housekeeping , hands down would never stay here again due to this level of unprofessionalism and complete lack of communication.
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