we were with WESTNET and the service, support, con...

we were with WESTNET and the service, support, connection quality was brilliant but since taken over by IINET - everything has gone down hill. You get promised the world but NEVER deliver. The GM Matt CONN never returns calls when request sent via review/feedback form. very unprofessional team. I have changed my mobile plan to a higher amount so I can have unlimited calls/sms, back on 12th May but they still haven't managed to action this, despite sms messages I receive telling me a monthly date that it will happen! I'm currently researching other providers