it's a nice location and the food was good but the...

it's a nice location and the food was good but the service was poor. When we were there they had enough staff, but we were ignored the first 20 minutes, even if we asked something, they just walked away. This happened with several guests.
We got the food spread, so that one was ready and it had to be delivered to the other, the fries etc came later, there were no apologies for this. after dinner there were only four tables left and yet they left our empty plates for more than 45 minutes. Only when paying, they were quick and could not explain the poor service. Here we never go to !!