Tony Brown

Review of City Refrigeration Edinburgh L...

Usually i have no problems with this company, howe...

Usually i have no problems with this company, however this morning was a bad experience. I pre-booked a cab to get me to an important meeting and it turned up over 20 minutes late which resulted in me being late. I was told at the time of booking that they cant turn up at the exact time you request but i assumed that would mean 5 minutes max either side of my requested time. When i called to ask where my taxi was I was told a cab hadn't even been allocated, and that i wasn't the only one trying to get to work this morning. Poor service very disappointing. I'll be using another service from now on.