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I have a low rating for car dealers but this place...

I have a low rating for car dealers but this place proved they are the lowest. Sent quote requests on Sunday for a new car via Honda.com with explicit information about model, trim and color preferences. Salesman MF kept sending emails about trying to call me (I never gave a phone number on purpose) but never a quote. Then one Saturday morning an email is sent from WS with a title of sales manager citing an out the door price valid till same day 9pm. Since I couldn t visit them that day, asked if the deal was available on Monday. WS made a big deal about dynamic pricing and asked me to call on Monday to find out if price is still valid. Monday afternoon I was told via a phone call from MF that the deal was available but with a catch that I finance via the dealer. I asked is it Honda finance (since they have 0.9% upto 3 years and 1.9% for 5 years) and MF confirms it s via Honda finance. Wouldn t send me any new details. So I went that evening to that dealer MF handed me off to another colleague claiming that he had a medical emergency to take care of. I checked the car (still in wraps) and new salesman takes my drivers license and come back with a sheet of paper with numbers. The out the door price is what was communicated via email and phone. On the left side a 3 month payment was listed. When asked what they were I was told that s the finance plan. The numbers looked about 65% of what I calculated using the Honda finance 0.9% APR offer. When asked what the terms were the salesman says 72 months at 9%. I blew a fuse right away. When asked about the lower APR I was told the offer doesn t work that way. He was stating any other wAy of payment (all cash or another bank loan) would end up adding $2000 to the out the door price. When I asked why these new terms weren t mentioned via email he says any offer says contact dealer for details and these are the details. When I was walking out of the dealership with the sheet of paper he snatched it of my hands stating it was their property. Irony is next day some sort of manager (don t even remember his name) does a follow up call about my experience. Needless to say I gave him pretty much the same information and he was going to get to the bottom of this. More than 2 weeks and I haven t heard anything not that I m expecting anything useful. I m never stepping foot in this place for anything. Looking at all the glowing reviews about this dealership I m not sure how I ended up with a nasty experience. Unless some of the existing reviews were incentivized.

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