Amanda Braley

Review of Downtown Honda of Spokane

I returned to LHM Honda even though my previous se...

I returned to LHM Honda even though my previous service experience with them had been poor. This visit was much better. Eric was cheerful and reviewed all the service details with me. The price was reasonable for the work they did and they assured me that they never charge to "check something out." On my previous visit, I was told that the "assessment" would be billed at their per hour service charge. I balked because that was new to me. I've been a customer at the location since before LHM and had never been charged for an assessment. So, whatever happened between the previous visit and this one is an improvement.