Jeroen van der Leeden

Review of Seldenrijk

An account of a satisfied customer:

An account of a satisfied customer:
Because of the switch from diesel to petrol, we were looking for a young station wagon on petrol with not too many kilometers this summer. At Seldenrijk in Harderwijk in July this year we found a nice 2014 Ford Focus wagon with around 67,000 kilometers on the clock and for a reasonable price. We have looked at the car at Seldenrijk, where we were received in a hospitable and customer-friendly way despite the crowds. Fortunately, a test drive was no problem. From the start of the engine we were in love with this car. He drove great and had everything we were looking for. He was, apart from a single scratch, in an excellent condition. Minus point: the air conditioning system did not produce cold air, but this would be remedied at no extra cost before delivery. We didn't have to think long and bought the car.
I was then able to pick up the car with a properly working air conditioning, not a superfluous luxury with the heat of that moment.
As with any second-hand car, it is always exciting to see whether any defects arise shortly after the purchase. In our case, unfortunately, it turned out that there was a leak quite quickly in a hard-to-reach place in the coolant system, of which we immediately informed Seldenrijk. Seldenrijk subsequently dealt with this in an extremely customer-friendly manner and that is why we have come to a good solution with regard to repair. Fortunately this was possible in the short term. The car has since been repaired to full satisfaction.
Seldenrijk is doing well with customer focus.
My personal experience is that any problems are taken seriously and that they also work with a high standard of service and customer-friendliness towards a solution. I am very satisfied and would like to come back here.