Christian Sitterlet

Review of Spectrum Health Butterworth Ca...

Let me preface this review by mentioning, I grew u...

Let me preface this review by mentioning, I grew up with an EMT for a father and spent much of my childhood visiting him in the ER. Having said that, I brought my girlfriend here to treat severe dehydration due to an iron infusion treatment where they forgot to administer fluids afterward- and the care from the staff was near non existent. They were apathetic and very slow, in spite of having very few paitients in this trauma 1 ward with a seemingly full staff. It took 3 hours to administer 1 bag of saline and test urine.
We wanted to just leave after the nurses asked 3 times if we needed Tylenol and kept forgetting to bring it in. Also, in spite of having her vitals disconnected for over a half hour, it still took hitting the nurse button and 10 plus minutes after for someone to notice. I could also overhear two male doctors or nurses speaking of a patient with delivery loudly and were going to give him a medicine they knew would not work. The PA for the morning came to explain that they have other patients, yet when we walked out only 5 other people were being seen- and most of the staff was mulling around chatting. I've never known a hospital to feel like a post office or the DMV, but that was true neglegence. Since it was a non-emergency they should have gotten her out immediately for someone who really needed treatment- but everyone is an inconvenience for them. Never again, Spectrum... I will drive myself to Metro or die trying, I guess.