Excellent Products but very poor Delivery Of Car! ...

Excellent Products but very poor Delivery Of Car! I am a first time leasee and was very exited for leasing a Cadillac brand .After price negotiations , I arrived in the showroom the paperwork was easy and quick. I was explained the features and was told to take the delivery of the car which was not clean as per Cadillac standard. I am sure even if we buy a preowned from any non brand dealer too the interior is very well detailed but the delivery I took was disappointing with dust and unclean mats and had dirt on the doors and the sunroof . This was made worse after they promised me to take care of it on another day So I went there on a Monday and was promoted a loaner for day but at the last minute they promised me to get it done in 15-20 minutes which I was ok with too. I was expecting them to get all the detailing done and clean the dust. I had to tell them to clean the car 3 times after every time they took the car by making me sit in the showroom for more than an hour by just cleaning the exact spots I pointed but missing all the other unclean surfaces. Really disappointed with the way they treated this particular delivery process. Also had to point them to a scratch on the dashboard of the car too. Crestview Please don t take customers for granted!!!