Lucius Fox Review of BSH Huishoudapparaten B.V.
Despite the fact that I don't like venting opinion...
Despite the fact that I don't like venting opinions on the internet, I write a review about BSH, where I have been a satisfied customer for a long time.
There was a flaw: in 2014 Siemens washing machine with 10 years of extra class warranty (warranty on everything, not just the motor) purchased. After 1 to 2 years, the door handle broke off, while I waited 100% for the program to finish (timer was set to zero plus "clicking sound" heard from the opened door lock). The plastic handle made strange vibrating noises during the spin from the beginning, which does not make the handle replaced by BSH. From this I conclude that the first door handle was a production error, which can of course occur, even with good brands. Despite my 10-year warranty, I had to pay for the repair myself, which was very disappointing in the first place. Have been financially supported by Siemens (leniency) for a small part. The machine runs an average of 5 times a week and delivers fantastic clean laundry.
I have had a Bosch fridge freezer combination for 12 years. Fantastic device. When the device was just new, a technician visited because of slight ice formation at the temperature knob in the refrigerator compartment. Fault professionally remedied by placing a type of "styrofoam" piece internally in the area of the fault. The No-Frost function of the Bosch company works great. Food is perfectly stored in both the refrigerator and the freezer.
All the technicians from BSH who visited me were knowledgeable, friendly and interested, some of them even showed noticeable love for their craftsmanship and the equipment.
In short: my experience with both the quality and performance of BSH equipment is very good.
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