Recently our apartment started leaking, very badly...

Recently our apartment started leaking, very badly. We called Reliant Real Estate and reported our problem, and were told that it was no big deal, even though our entire bedroom floor was flooded. We kept calling back to report that our roof was still leaking and that nothing was being done after a day, and were met with hostilities, and rudeness. I was accused of being a liar, even after admitting that I had misunderstood Aaron, who still insisted, even after personally apologizing for my misunderstanding, that I was a liar, and that "Im not the kind of people he rents too" and that he was happy to "be rid of me". I was a tenant for 2 years, and always payed my bills on time, never had the cops called, and was never even talked to Aaron, or Jenna until my roof started leaking. When telling them what was happening to my room, and personal belongings, I was told that it was "no big deal" and was even hung up on after talking to Jenna, who wouldn't even let me talk (she kept interrupting me). I will never rent from these people again, and strongly advise no one to rent from them. Very unprofessional to treat good tenants so poorly after 2 years of timely bills and beng respectful.

We called them atleast 10 times in the past two days, and were ignored after Jenna hung up on me, we were talked to like we were children, and were told that a leaking roof is "not a big deal" and not dangerous, even though it was dripping through the lighting fixture, and destroyed our mattress. They told us that they wouldn't give us good references, even after we always paid bills on time, and never had any complaints. This is a TERRIBLE company, and both Aaron and Jenna are condescending pricks. DO NOT rent from them.