We had Appleton Campbell replace our 20+year old h...

We had Appleton Campbell replace our 20+year old hot water heater. The two company technicians did an outstanding job of removing our old system and installing a new system. They were very professional and skilled individuals. They did a great job for us. We are repeat customers of Appleton Campbell and highly recommend them to anyone.

Follow up on the hot water heater: after a few days the newly installed hot water heater appeared to have a slow leak in its base. Contacted Appleton Campbell and asked if this was normal for the heater. They said not at all and immediately sent out a company plumber, Dale Beckett, to check out the unit. Dale did an outstanding job of finding that the leak was the result of a valve in the unit that had bad threating (which came from the manufacturer). The company immediately replaced the entire heater which works perfectly now. Appleton Campbell did an outstanding job of correcting a problem that was not their fault. Also, their plumber, Dale was very professional and competent and did an excellent job of identifying the problem.