eddie edmonds

Review of Toyota of Deerfield Beach

If I could give a rating of Zero or negative zero ...

If I could give a rating of Zero or negative zero I would,
I purchased a vehicle from Toyota of Deerfield Beach on Dec 31, 2018. I was the last auto sale of the year.

The finance manager (Mike) ran me fast through the finance contract and I signed every page, I negated all the upselling he tried to push on me. Till this day I do not have a copy of the contract because I was told that I could pick it up later on January the 2nd 2019 which is the day I picked up the truck , furthermore, the salesman told me that all paperwork would be e-mail to me later, which has not happened.

On January the 7th I received the paperwork from the bank regarding my loan and when I checked the numbers I found a discrepancy of $ 2500 added to the loan. I immediately got in contact with the dealership (Mike and salesman) and I was told that they had to review the paperwork to find the issue.

This is a very expensive truck and to have an additional $ 2500 charge that has not been explained in detail is theft.
I have all the proof on paper of what the dealer agreed to sell the truck for plus in adding all the fees associated with this dealership, the numbers do not make sense, math is perfect and this is no mistake.

After trying on my own to get a credit and have no response, I feel that this is a deceptive practice that needs to be exposed and the players involved.
A week later and I have No: car manuals, copy of the Carfax, or any of the paperwork I signed, BEWARE OF THESE PEOPLE

WELL AFTER SPEAKING TO A VERY NICE LADY THAT REACHED OUT TO ME, IT SEEMS THAT MY DISCREPANCY WILL BE RESOLVED, 5 STARS FOR HER