Haley Broaodaway

Review of The Santa Barbara Zoo

The Santa Barbara Zoo was an experience. Our kids...

The Santa Barbara Zoo was an experience. Our kids had a lot of fun and, for a moment, felt like they were transporting back to a time before our pandemic hit. That being said, the fun our children had is why I m giving the zoo 4 stars instead of 3. The zoo does a good job at turning away guests who don t have a reservation and the zoo is not overcrowded... that being said, their in zoo services inside the park are only accessible through online. You can t order food or train tickets unless online... There is NO WiFi and the cellular service inside the park is HORRENDOUS for multiple people. It was hard with children depending on you for food not to be able to provide due to the lack of WiFi. There is no WiFi at the zoo. The staff did their best and don t set your expectations high for other zoo goers to adhere to the masks. Once you re inside, it s lax.

For us parents, it was stressful but our kids had fun and learned a lot. Our children also wore masks the entire time so we did our best to protect ourselves and I feel the zoo did their best to set protocols in place. But yeah, the lack of WiFi and food access situation was a deadly combo to our stress factor.