Sarah Smith

Review of Discover Banff Tours

We signed up for an evening safari beginning at 7:...

We signed up for an evening safari beginning at 7:30 pm and we were really looking forward to it. However, once we got on the bus and began the safari, we soon realized that our tour guide didn't really seem to think we were going to see any animals. She showed us Elk.. but that was it. Lots of time was spent driving on the highway and we thought.. "how are we going to see anything driving at this speed on the highway?" ..The safari turned into a 2.5 bus ride where no animals were seen. We saw a couple nice lookout spots. We felt this was fine. However for the money we spent we didn't feel like it was fair. We signed up for a safari, not for a drive around where the tour guide just passed pictures of animals around on the bus. Eventually the tour guide just kept letting people out at scenic spots for pictures and the mosquitos filled the bus. My boyfriend and I just wanted to go home and get off that bus. The tour guide was a very nice lady. We just felt that we signed up for a safari and that was not what we got. We would not do this again, nor would we recommend this to other guests.

Every other time we used Discover Banff Tours everything was great. We have no complaints about the company. Only the specific "safari" excursion.