Mr Red

Review of Martinhal Resort

I don't understand the reviews.

I don't understand the reviews.
For me this is not a real 5 star resort if you compare it with Greek or Spanish.
-Old stained furniture in the rooms,
- service very very slow,
- You have to order twice because the waitress likes to forget.
- you had to wait 15 minutes for a shuttle bus,
- Waiters do not clear the dishes, although it can be seen that the table is full of them.
- Unfriendly expressions everywhere. (Understaffed or underpaid?)
- WiFi comes and goes !!!
-the pool was cleaned yesterday afternoon so everyone had to get out!
- The food is mediocre in view of the prices and the 5-star standard - how can you leave such a cheap, bad ham on the breakfast buffet when a much better one can be bought in the local supermarket 5 minutes by car?
- Much has to be paid extra.
- The covers for the stained mattresses in the bunks outside were only opened on the third day of our stay.
- a super hi-fi system from Bose in the room but no blootooth connection. So not usable. Welcome to the 21st century! ??
*** Offer for children: a mime player was in the village yesterday and made balloons for children. He pampered a girl because she wanted a second balloon. Where is there such a thing? He was also rude.
One person is always responsible for the children during dinner. But they do very little to nothing.

But the most annoying thing is that the service is so slow. In Greece or Spain the level of service is much more demanding. (A waitress has just passed me and hasn't cleared the table!)

+ Rooms are clean
+ the service at the reception is friendly