Peter Brough

Review of DoorCo (Capstone Doors Limited...

After the door was installed it became increasingl...

After the door was installed it became increasingly difficult to open it from inside and pretty much impossible from outside (we had to resort to going through our garage and entering the house via a back door). Eventually the door ceased to open at all.

The fitter returned on two occasions to attempt to rectify the problem. After his second visit we can now open the door but in order to achieve this the fitter had to grind down the mortices to allow enough free play for the door to open easily.

Now we are left with a door that doesn't fit the frame tightly - and by the way the frame is manufactured at the same time as the door so it should fit perfectly. At the bottom right of the door there is clear daylight visible from inside - but then this is the price we have to pay for the door to open easily.

The only conclusion we can come to is that the door and frame were badly manufactured (this conclusion is reinforced by the fact that the opaque sections in the door windows are not square to the frames - an obvious lack of quality control).

All in all, very disappointing and we would not recommend Doorco in terms of quality.