Stephanie Robson

Review of Westin DTW

We were told that our room would be perfect becaus...

We were told that our room would be perfect because it was easy in and out to the airport. It was the first room (323), next to the door that everyone has to use a hotel key to access. Needless to say the door was slamming all night long. Such a huge disappointment.
Dinner was just ok. We waited for over and hour for a burger, a turkey sandwich, and a kids chicken tenders meal that came out WELL done. My daughter wouldn't even eat it because it was so hard to chew.
Overall our experience was less than great so I wouldn't recommend staying here. For the price we paid, these problems shouldn't of occurred.