Chad S

Review of The Ritz-Carlton San Francisco

Was not satisfied with this stay. Facility was ver...

Was not satisfied with this stay. Facility was very nice, but had multiple issues with the staff. There were problems with getting my luggage into my room. Valet parking took 20+ minutes to get my car. I called the front desk to confirm my late checkout. She gave me an attitude telling me it was not a thing . 10 minutes later she calls me again saying she didn t realize my status and that I was guaranteed a late checkout . Certainly not an experience I would expect from a Ritz Carlton. Should have stayed somewhere else.