Honestly, we feel like a number here... the office...

Honestly, we feel like a number here... the office folks are good but My Eye Doctor doesn't back them up. I received an email saying it was time to reorder my contacts. I figured with all that is going on, I would do it. First it took almost 2 months to get my right eye, second; 3 months to get the left. Oh and the best part... third; they didn't bill my checking account until 2 and a half months after I placed the order. This caused me to over draw my account.. not a huge deal but cost me $30 because I was out of town and didn't transfer money from savings in time. (My fault). I called them at the Geist location the manager was to call me. Didn't happen. Went there and was then told the main office would call me. Nope didn't happen either. We are switching to a new eye doctor. I received a copy of my prescription from them to take to a new eye doctor. 4 days later, I had another order for contacts for both eyes with a new company. I do not recommend them since the changes... Sorry. My 2 kids, ex-wife, myself, my wife, and 2 friends are no longer customers due to continuous issues.