Not sure if there is the company or what. I am ref...

Not sure if there is the company or what. I am referring to the Express Energy company as a utility provider.

This company is very interesting. In two words: it sucks! In all ways, they will try to squeeze money from you.
1. If you enrolled in the auto-pay program and one day you clicked the button to pay by hand, there is a penalty.
2. When it is time to renew, they will send an email highlighting the text of the plan you have selected. It does not explicitly say if there is a change in the plan or whatsoever. But you know what, after you assumed that the plan would be the same and you renewed, you would soon realize the highlighted text is a hyperlink to the pricing and CONGRATULATIONS, your plan has been increased $20 a month!!! Brilliant marketing strategies!!!