Alex Perkins

Review of Wizards of the Coast

Greedy, poor service, out of touch with customer d...

Greedy, poor service, out of touch with customer demand, terrible deceptive advertising and business practices with a support staff to match. They literally scam their customers by advertising upcoming expansions, collecting payments from customers completing their existing collections, only to cancel the content with no warning, apology, or refunds. Or they make public statements about how you can "spend with confidence" in their digital platform only to have the project scrapped while they keep all the money from customers who expected it to last longer than 1.5 or 2 years.