Tim Patru Review of GENERATIONS OBGYN
I brought my wife here for her first OB visit. We ...
I brought my wife here for her first OB visit. We have a high-deductible insurance plan and hoped to get an accurate estimate of costs before the visit. They seemed quite surprised and acted like this was the strangest thing they'd ever heard, but eventually the office billing rep came around and agreed to take our insurance info and run us a quote. The costs we were quoted seemed reasonable, so we went ahead.
The visit went well; all of the staff were very professional and the doctor seemed nice. There were no problems or surprises... it was a completely routine visit.
When we received the bill for the visit, it was more than double what we were initially quoted. The office staff were dismissive to our complaints, saying all initial quotes were simply estimates, and that we had to take up with our insurance company, who of course directed us back to the office.
We ended up paying everything, but lost trust in these folks and transferred to another office. I simply cannot recommend an office that doesn't give you an accurate price up front for standard prenatal care. Which is sad because the doctor at this office seemed quite competent and was highly recommended.
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