I bought a new dacia sandero techroad in this gara...

I bought a new dacia sandero techroad in this garage.
To begin the delivery service is perfect, Mr. Dedina has been pro, attentive and accurate in his explanations. I'll put him 5 *.
Regarding the Commercial Department, I was advised by Mr. Z., a young commercial beginner (This probably explains his methods). His argument is approximate, and sometimes even false ("the techroad version stops this day - in September - but 2 months later it is still present on the website), and he is more eager to join his colleagues to eat a couscous to take care of a customer Interested by an accessory (210 ) I ask him ten days before delivery if he can make a gesture on the pose (about 70 I think) No return until on the day of delivery (where we met without seeing each other twice in the waiting room and then Mr. Dedina calls him and comes sheepishly and surprised to see me tell me that he could not make me this commercial gesture (70 manpower I remember) in view of the margin on the vehicle (more than 14 000 ) ... I would advise RRG intensive training to improve the pitch and the customer relationship It is not enough to sell the car, the margin is also done on the maintenance and various benefits s that the vehicle will need then over several years .... If confidence is not present from the outset the garages are numerous in the area to perform the maintenance ....