Staff are lovely, welcoming and very helpful. The ...

Staff are lovely, welcoming and very helpful. The room I had was just looking a bit tired things were broken or damaged and the little finishing touches weren't there!
Went to the bar to get a drink which felt very dark and untidy but there is a lovely outside space to sit in front of the lake of the weather is good.
Opted for a burger on room service, hmmmm - very bad, not sure it should be labeled as gourmet on the menu - I would have been very disappointed had I made that myself!
The hotel was convenient and generally pleasant though.