Trent Ernest Hammond

Review of Lebara

I'm utterly appalled by the customer service that ...

I'm utterly appalled by the customer service that I received from Lebara on the telephone today. I suggest all customers with Lebara to cancel their contracts and never go with them again. Also, if you're considering Lebara - don't bother. The staff are unhelpful and don't care about your needs. I just spent $30 on a SIM and they say I can't use it because their staff member stuffed up the transfer. I'm now taking my complaint to the Telecommunications Ombudsman and will post negative reviews all over the web about this experience if I do not get my National Plan activated by 4 pm today.