Last update - October 2020 - I moved to Quick Book...

Last update - October 2020 - I moved to Quick Books Online. Finsync was unable to resolve issues but not for a lack of trying. They get an A for effort but an F for execution. While QBO is expensive compared to Finsync at least it all works and is simple to use. By the way, Finsync cuts you off from your data and does not let you delete your accounts when you move to another platform, QBO and others give you access to YOUR data for 12 months.

Update - I was contacted by the Finsync team and the issues are being addressed and resolved. I am glad i stuck with them and look forward to the continuous development and improvement of their software.

Finsync was recommended by my bank as an alternative to QuickBooks. It is not nearly as refined or polished and not all Finsync functions work properly. The auto sync for bank accounts and credit cards is spotty at best and requires frequent intervention and substantial time to correct. One exchange with Tech support in trying correct a sync issue with Citi bank involved more than a month of trial and error with the support team and literally more than a hundred emails - then two months later it quit working again. I don't believe it is the job of a paying customer to troubleshoot their systems sso I have chosen to go without this feature - the don't appear to working on a fix. ACH issues are another problem, status and communication is poor. Timeliness of incoming ACH's is a real concern since you can't count on Finsync's help file or system for accurate information and calls generally go unreturned. In the end Finsync is about 20% less expensive than QB but with fewer features and less reliability I am not sure I made the best choice.