I hate to say bad things about Cedar Point, as the...

I hate to say bad things about Cedar Point, as they have some really amazing roller coasters and rides here, but their customer service has gone way downhill. Last week, one of their employees from Maverick was extremely rude and nasty and hostile to me for absolutely no reason!!! I don t know what her problem is but she clearly does not belong in a customer service oriented position. I saw other employees at the park who clearly hate their jobs as well and it shows. So I don t know what s going on here but they should screen their employees better and make sure they are living up to the best day ever experience they are supposed to be providing to their guests. Aside from the horrible service from some employees (they do have some good employees here, but it just takes a few bad ones to spoil the broth), it is a really fun park with a lot of great rides and they also have some shows they put on too. There is a kids area called planet snoopy for the young ones, and an area for the kids over by the Gemini as well. They have food stands around the park so you have plenty of options for food. They offer free cups of water to guests which is nice as well. For big thrill rides I suggest Steel Vengeance, though since it s a new ride the lines can get pretty long for it so be prepared for a long wait, even with a fastlane plus. I hope cedar point will pick up the slack of their customer service so I can put them back for a 5 star review in the future.