Overall we had a really lovely stay at the citizen...

Overall we had a really lovely stay at the citizenM Amsterdam South Hotel. This is the 2nd citizenM Hotel we have stayed in and again we loved it. I was over the moon with what they did in our room for when we arrived. I told them in advance we were in Amsterdam to celebrate my partner s 30th Birthday and that we had previously stayed in the citizenM in Paris and loved it. We were totally shocked walking into our room to see that there was balloons and 2 bottles of bubbles plus a card in the room. It really is the little things that can make your stay memorable. Within the citizenM Amsterdam Hotel South they have XL king size, super comfy bed with luxurious bed and bath linen, the softest and fluffiest pillow, ambient mood lighting, a wall to wall window, a blackout blind and rain shower. They also have free movies, free Wi-Fi, an international plug system and not forgetting their amazing soaps which smell incredible. We had a really comfortable stay in citizenM Amsterdam South and the staff were all friendly, welcoming and accommodating. We had a few temperamental issues with the iPad (which controls the room) and the TV but this wasn t much of an issue. I do find the rooms in the hotel to be quite small but this wasn t an issue as again we were out and about doing things throughout the day so we didn t spent much time in the room. On the Friday night we decided to eat in the hotel but by the time we went down to the bar area the kitchen was already closed so we could only order pizza. The pizza that came out tasted and looked just like a Chicago town pizza with added toppings but nonetheless we ate it anyway. We had a few cocktails which were strong but nice and the bar staff were friendly. We thoroughly enjoyed our stay in the citizenM Amsterdam South Hotel and we would stay in another citizenM hotel again. The hotel is in the ideal location to local transport (metro, tram and bus) so you can get into the centre and around town really easily. We bought a 3 day travel card and often got the tram from just round the corner of the hotel. On the morning we were supposed to be checking out we woke up late so actually missed the 11am check out. We rang down to the hotel and they said we could have 30 minutes free of charge to get packed and check out or we could have a late check out for an extra charge. We really appreciated them allowing us to have extra time so we packed up within 30 minutes and put our bags in storage at the hotel so we could go out and explore for the day before our flight back to the UK. I was a bit disappointed that there were a few marks on the bed linen when we arrived (it was clean though) and down the side of the bed there was rubbish that hadn t been cleared however it want a major issue just something for the cleaning staff to pick up on.