The only reason I gave one star was because I coul...

The only reason I gave one star was because I could not give zero stars. My driver was promised detention after waiting a total of 6 hours at a shipper who had overloaded him in Austelle, GA. Our load was supposed to be 46,400, which was fine since we can carry 47,300. Unfortunately after scaling we were almost 200 over gross. So he went back and waited 3 more hours for the shipper to decide they needed to remove one of the conveyors. However, after all that wasted time we barely got he load off the following evening and lost our reload that was paying $3 plus a mile. It was the next day before we could find a reload. Terrible customer service from John and Ranger upon trying to collect the detention. They are super nice and make promises they have no plans of keeping until you try to collect.