4 years ago

If I could give zero stars, I would.

If I could give zero stars, I would.
Avoid this place unless you have unlimited money and don't care if you pay more than you have to.
I'm enrolled in Eyemed for vision insurance. My old eye doc was no longer in the list of providers so I had to select a new one. When I called NSVC, I got the sense they wanted to do extra tests above a normal exam. I told them that I just wanted an eye exam to renew the contacts prescription that I had been wearing for longer than ten years. They said they could do that but be sure to mention that to them when I came in. When I went in, they wanted my medical insurance card. I told them they did not need that because I was just here for an eye exam to renew my contact prescription and get a supply of contacts. I refused to give them my card pointing out that I have never had to produce a medical insurance card for an eye doctor. I also told her I don't like scams and BS. She told me they don't scam or BS but she backed off on wanting my medical card. Ten minutes after my scheduled appointment time, I was brought through two exam rooms and given various tests. Then I was told the doctor would be in. Dr. Eidel came in and started looking over the computer saying he is evaluating the health of my eyes. I re-iterated that I am just here for to renew my prescription for, and get contacts. He said we can stop here because "He would not be handcuffed" by the limits of my insurance, or words to that effect and that contacts will require exams that are not covered by Eyemed. He did not offer any idea of how much over my $10 copay this would be but I decided at that point to leave and not be scammed. He told me to have a nice day.
I have since notified Eyemed so they can confirm if he is, or is not providing the contracted services that Eyemed allows.
There are all kinds of scams out there. I believe this provider contracted with Eyemed but wants to add extra unnecessary services to make extra money at the patient's expense.

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